Studio24fps Policy Page

No Refund Policy

Studio24fps operates a No Refund Policy on all services. Once a project is initiated, resources and time are committed specifically for the client’s needs. Due to the customized nature of our work, all payments made are non-refundable. We encourage open discussions with our team before finalizing any project agreement.

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50% Advance Payment Policy

To commence work on any project, Studio24fps requires a 50% advance payment upfront. This advance ensures that the necessary time, tools, and resources are dedicated to deliver high-quality results. The remaining 50% is due upon project completion and prior to final delivery. By paying the advance, you confirm your commitment to proceed with the project under the agreed terms.

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Termination of Services:

Studio24fps reserves the right to discontinue services, and clients have the right to terminate the project, but there are specific terms for each case:

• Client-Initiated Termination: If the client decides to stop the project at any point, the advance payment (50% of the total project cost) will be forfeited. This policy is in place to cover the time and resources already invested by Studio24fps. By forfeiting the advance, the client acknowledges the work already completed up to that point.
• Studio24fps-Initiated Termination: If, due to unforeseen circumstances, Studio24fps is unable to continue the project, the client will receive a refund for any payments made for work not completed, excluding the initial 50% advance. This ensures that Studio24fps can still cover initial costs, but the client is not charged for uncompleted work.

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Terms of Service

1. Service Agreement: Payment of the advance initiates a binding agreement with
   Studio24fps, where both parties commit to fulfilling their roles to complete the project as outlined.
2. Scope of Work: Project deliverables, timelines, and specifications are established prior to commencement. Any additional requests or modifications may incur extra charges and may affect the original timeline.
3. Intellectual Property Rights: All final deliverables become the client’s property upon full payment. Until that point, Studio24fps retains all rights to the materials created.
4. Delivery & Revisions: Studio24fps aims to deliver high-quality work within the agreed timelines. Each project includes a set number of revisions, as outlined in the initial proposal. Additional revisions may be available at an extra cost.
5. Client Confidentiality: We uphold strict confidentiality for all client projects. Studio24fps will not share any project information without client consent, except for portfolio or promotional purposes if permission is granted.
6. Termination of Services: If a client chooses to terminate a project midway, the advance payment is forfeited. In cases where Studio24fps must discontinue work, any payments for incomplete work will be refunded, excluding the advance payment.
7. Limitation of Liability: Studio24fps is not liable for damages or losses beyond the value of services provided. By entering this agreement, you agree to limit any claims to the amount paid for the services.
8. Governing Law: All agreements with Studio24fps are governed by the laws of Bangalore, India.

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Contact Us If you have any questions regarding our policies, please reach out to us at:
Email: business@studio24fps.com